Dear :
We have to draw your attention to an error in Invoice No. which we received today.
According to the agreement we reached with your sales representative on [date], we should benefit under the terms of your ' Major Customer' credit plan. We are therefore claiming a deduction of per cent from this invoice.
We hope you will make the necessary correction and let us know as soon as possible.
Yours sincerely,
[name]
[title]
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