Dear :
We have received a consignment from you today, but we believe you have sent us the wrong item.
In our order No. , we requested [items]. But on unpacking your consignment, we found , instead of the [items] we asked for.
Would you make immediate arrangements to pick up the wrongly delivered items and send us the [items] we have ordered?
Yours sincerely,
[name]
[title]
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