Dear :

Thank you for your order No. for [goods]. I am pleased to inform you that all the items you ordered are currently available.

Unfortunately, however, we cannot offer the % discount that you requested, as we only allow a maximum of % discount to large volume purchasers. I can assure you that our prices are extremely competitive considering the high quality of our products and the 5-year warranty we offer.

If you have more questions, please feel free to contact me. I am looking forward to hearing from you.

Sincerely yours,

[name]

[title]