LESSON SIX: HOW TO CANCEL OR AMEND AN ORDER?--怎样撤销或修改订单？


CONTENTS

I. USEFUL EXPRESSIONS 常用语

II. SAMPLE 范文

III.TIPS 掌握写作要领

IV. EXERCISE: WORDS, PHRASES AND SENTENCE PATTERNS 精通常用词组和句型

V. WRITING WORKSHOP 写作小作坊

VI. WRITING CLINIC 写作诊所

VII. GOODIES & GIFTS 实用小礼

I. USEFUL EXPRESSIONS
常用语

1. How to inform the supplier about the cancellation or change?

Please change our Purchase Order No.00000 as follows: ...

Please cancel our order (#00000) for 100 copies of Introduction to Business.

This fax is to inform you of our cancellation of purchase order #00000 for 100 copies of Introduction to Business.

2. How to offer an explanation?

As we have discussed on the phone, our sales have slowed down this season and we won't need any more ________[products] until next season.

Due to unexped changes on the market, we do occasionally need to cancel or change an order.

3. How to end your letter in a positive tone?

We will place a new order when our present supply runs out.

We value your promptness in meeting our requirements.

We value your company as a key supplier and look forward to a continuing relationship.


II. SAMPLE
范文


Dear _________:

Due to unexpected changes in the need for aluminum strips, we need to cancel the following order:

Order Number ________________
Order Date ________________
Item(s) ________________
Quantity ________________
Order Value $_______________


Please asknowledge receipt of this letter by written communication (Fax is acceptable).

Sorry for any inconvenience caused by this cancellation. We value your company as a key supplier and look forward to a continuing relationship.

Sincerely,



__________[name]
__________[title]



III. TIPS
掌握写作要领

1. Say clearly what you want to cancel or change.
2. Give a brief explanation if necessary.
3. Be sure to include the order number and full name of the product.
4. End your letter in a positive tone.



IV. EXERCISE: WORDS, PHRASES AND SENTENCE PATTERNS
精通常用词组和句型

1. Click on the word or phrase that fits the sentence:

  1. Each buyer should do his best to obtain the most ____ prices.
    (A) consistent
    (B) competitive
    (C) comparative
    (D) compatible

  2. Because of the ____ nature of our business, at times we may need emergency purchases.
    (A) unprincipled
    (B) unmistakable
    (C) unbelievable
    (D) unpredictable

  3. We wish to bring to your ____ the fact that we may occasionally need to contact you for emergency purchases.
    (A) view
    (B) notification
    (C) attention
    (D) mind

  4. Some of our departments may need to make emergency requirements of your services on very short ____.
    (A) note
    (B) notification
    (C) announcement
    (D) notice

  5. Within 48 hours of the telephone contact, we will issue, by FAX, a purchase order document that will ____ the phone order.
    (A) confirm
    (B) conform
    (C) ensure
    (D) consolidate



2. Click on the word(s) that can be used to replace the underlined word(s):

  1. If you work hard, you'll be rewarded for what you have accomplished.
    (A) done
    (B) pursued
    (C) proposed
    (D) accompanied

  2. We'll do our best to ascertain the cause of this accident.
    (A) establish
    (B) certify
    (C) find out
    (D) acknowledge

  3. With the help of this communication software, you'll be able to disseminate news to all departments in a few seconds.
    (A) broadcast
    (B) send
    (C) transmit
    (D) convey

  4. We'll endeavor to finish the job by the end of this month.
    (A) try
    (B) promise
    (C) cooperate
    (D) speed up

  5. I'd be grateful if you could expedite the delivery of our order.
    (A) execute
    (B) process
    (C) arrange
    (D) speed up

  6. This software product will facilitate database management.
    (A) speed up database management
    (B) make database management easier
    (C) keep database management under control
    (D) make database management more sophisticated





V. WRITING WORKSHOP
写作小作坊
Situation:
You are the purchasing manager of a big store. Five days ago, you placed an order (no. 1203-78) with Star-J (a manufacturer of stuffed toys) for 250 Baby Teddy Bears. A few days later, however, you found a large number of baby bears in your storeroom. Now you have to cancel the order because you don't need more baby bears for the time being, though you will place a new order when your present supply runs out.

Complete the letter to Mr. Smith, Sales Representative of Star-J:

Dear Mr. Smith:

Please cancel ________________________________________________. We have just found ________________________________________________________. We will place a new order _____________________________________.

Yours sincerely,


___________[name]
Purchasing Manager

写作小作坊 叁考答案

Dear Mr. Smith:

Please cancel our order (no. 1203-78) for 250 Baby Teddy Bears. We have just found a large number of baby bears in our storeroom and do not have need for more at this time. We will place a new order when our present supply runs out.

Yours sincerely,


__________
Purchasing Manager



VI. WRITING CLINIC
写作诊所

Find out mistakes in the sentences below and enter your correction:


  1. I didn't (A) have a chance to show the new features of our digital camera (B) to the general manager of PhotoMart (C) because he was absent (D) at the meeting.
    正确答案为：


  2. (A) Despite the favorable terms we (B) offered , the college (C) would not (D) accept to buy the new system.
    正确答案为：


  3. The angry customer (A) accused the company (B) for (C) breaching the (D) warranty .
    正确答案为：


  4. (A) Having worked in this office (B) for nearly six months, I am now accustomed (C) with its (D) daily routine.
    正确答案为：




VII. SOMETHING FOR NOTHING
GOODIES & GIFTS 实用小礼物

New Words, New Meanings

adhocracy: ad hoc + cracy
名词：无固定结构的管理方式和组织 (指一种不拘形式，鼓励创造性的管理方式或组织)

Example:
Computer networks encourage adhocracy by enabling people to continuously share information and coordinate themselves informally.