LESSON FIVE:HOW TO ORDER?--怎样写订货信？


CONTENTS

I. USEFUL EXPRESSIONS 常用语

II. SAMPLE 范文

III. TIPS 掌握写作要领

IV. EXERCISE: WORDS, PHRASES AND SENTENCE PATTERNS 精通常用词组和句型

V. WRITING WORKSHOP 写作小作坊

VI. GOODIES & GIFTS 实用小礼物

I. USEFUL EXPRESSIONS
常用语

1. How to start your letter?

I'm pleased to notify you that your request for $15,000 credit line has been approved.

We are pleased to inform you that your financial statement fully meets our standards of acceptability for a $10,000 line of credit.

U&V Systems now counts Coastal Transport among its valued customers.

2. How to specify credit terms?

We have enclosed a copy of our credit terms specifying how your account will be billed each month.

The attached credit agreement defines the use of your credit account.

You need only pay ... percent of your bill on receipt of your purchase, with the balance payable at our regular terms of ... percent ... days.

A smooth relationship over the next ... months will double your credit line at that time.

Please sign the agreement where indicated and return it to me.

3. How to end your letter?

Thank you for your confidence in Coss Estate.

On behalf of the owners of Electronic Mall, let me welcome you to our select group of credit buyers.

Please feel free to call if you have any questions.

We look forward to a long and mutually profitable business relationship.


II. SAMPLE
范文


Dear _______:

I'm pleased to notify you that your request for a $15,000 credit line has been approved. The attached credit agreement defines the use of your credit account. Please sign the agreement where indicated and return it to me. Once I have received the agreement, you may begin ordering against your credit account.

On behalf of the owners of Electronic Mall, let me welcome you to our select group of credit buyers. Please call me at the above number if you have any questions.

Sincerely,



__________
Credit Manager

Attachment


III. TIPS
掌握写作要领

1. Inform the customer that his credit application has been approved.
2. Summarize the specific terms of the credit agreement.
3. Establish goodwill by welcoming the customer as a valued business client.
4. Encourage future sales.


IV. EXERCISE: WORDS, PHRASES AND SENTENCE PATTERNS
精通常用词组和句型

1. Click on the word or phrase that fits the sentence:

  1. The furniture that you ordered pending the _____ of credit has been shipped to you today.
    (A) awarding
    (B) granting
    (C) submitting
    (D) supplying

  2. Your account will be _____ for product cost and shipping charges.
    (A) minimized
    (B) reduced
    (C) recorded
    (D) billed

  3. Enclosed is a copy of our credit terms ______ how your account will be billed each month.
    (A) speculating
    (B) specifying
    (C) stipulating
    (D) specializing

  4. Please _____ the enclosed Membership Card by signing your name in the space indicated on the back.
    (A) validate
    (B) verify
    (C) vouch for
    (D) evaluate

  5. Regular customer status _____ that you will receive advance word of all sales and special offers.
    (A) proves
    (B) promises
    (C) guarantees
    (D) grants




2. Fill in the blanks with words chosen from the list below and add capitalization when necessary:

including, shop, nevertheless, find, use, with regard to, valuable, on, as, advance

1) You can (1) the Membership Card when you (2) in any one of our 126 chain stores in this country.

2) We pride ourselves (3) our quality products and excellent after-sale services.

3) You'll (4) the Membership Card opens the door to many (5) services, (6) credit terms and (7) notice of special sales.

4) (8) your request for settlement against monthly statement, I feel there would be more advantage for you in claiming the 2% cash discounts offered for payment within ten days of receipt of invoice. (9) , I am quite prepared to allow monthly settlements, and there will be no need to supply references (10) you are a long-standing customer.




3. Complete the passage below with words chosen from the list:

avoid, paid, prefer, increase, charged, purchase, make, determine, provide, have, offer, allow

Regardless of the price (1) for a product, suppliers must (2) whether they should (3) the product to be purchased on credit. Suppliers commonly allow manufacturers to (4) supplies on credit. They would obviously (5) cash sales, since cash payments (6) the risk of bad debt and also (7) immediate sources of funds. However, most of them still (8) credit, because they want to attract customers that do not (9) enough cash available.

Suppliers who want to encourage their customers to (10) prompt payments may offer a discount if the bill is (11) within a number of days (seven or ten days, for instance). Suppliers who want to (12) demand may offer the customer an extended period to pay off the credit.




V. WRITING WORKSHOP
写作小作坊


Displayed below are sentences for you to compose a letter notifying the customer that his credit application has been approved. Number the sentences so that they can be arranged in a logical order:

1. Dear Mr. Green:

2. Please keep us in mind for all of your computer and network needs. We carry complete lines of network computing products for both big and small companies.

3. All outstanding balances are subject to an interest charge of 1 percent per month.

4. Your order for two EST-300 servers, issued on purchase order #45892, totaling $9,560.30, will be shipped on October 15.

5. Starting today your company has a $10,000 line of credit with NetCom Pacific. I am pleased to welcome you as a new credit customer.

6. We look forward to serving your firm for many years.

7. Your monthly statements will be mailed on the 15th of each month and include a 10-day grace period.

8. Enclosure

9.
Sincerely,

Roland Scott, Credit Manager


写作小作坊 叁考答案

Dear Mr. Green:

Starting today your company has a $10,000 line of credit with NetCom Pacific. I am pleased to welcome you as a new credit customer.

Your order for two EST-300 servers, issued on purchase order #45892, totaling $9,560.30, will be shipped on October 15.

Your monthly statements will be mailed on the 15th of each month and include a 10-day grace period. All outstanding balances are subject to an interest charge of 1 percent per month.

Please keep us in mind for all of your computer and network needs. We carry complete lines of network computing products for both big and small companies.

We look forward to serving your firm for many years.

Sincerely,



Roland Scott
Credit Manager

Enclosure


VI. SOMETHING FOR NOTHING
GOODIES & GIFTS （实惠小礼物）

1. New Words, New Meanings

PORTAL: n. A web site which functions as an entrance to the Internet. Portals are created because people need a point to enter the net world.
入口网站

Example:
The company wants to creat a portal. It will function as a general-purpose starting point to the World Wide Web, an Internet navigation site for startups.