Dear :
It is now weeks since we placed our order for [goods]. You acknowledged the order on [date] and guaranteed delivery within days/weeks.
The delay in delivery has caused us to miss deadlines with our customers and has put us in an awkward position. Therefore, we must ask you to complete the order immediately, otherwise we will be obliged to place our order with another supplier.
Yours sincerely,
[name]
[title]
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